I did a backup/export but the file is incomplete
Segmenting by section
Our backup / export module allows to segment on CMS pages, categories, customers, orders, products and settings. You can export each part separately.
Segmenting by date
Make sure the date range is large enough. If you select the date of today, then you will only export the products and customers of today.
File limits
If too much data is exported at once it can happen that your computer has insufficient memory to display the file and therefore crashes. Large backups also provide extra load on our servers. Therefore, there is a limit of 1000 items per export. This way we also prevent that users do a full backup daily instead of an incremental backup.
If you want to export more data, perform the backup several times, each time with a different date range.
- Introduction
- Product management
- Online store configuration
- Account and shop settings
- Payment methods and Payment Service Providers
- Invoices and Terms & Conditions
- Setting shipping costs
- Discounts and surcharges
- Registering and transferring domain names
- Multilingual shop
- Connecting to external platforms
- Personalized web addresses
- Managing multiple webshops (Multishop)
- Automatic emails to customers
- Designing a beautiful layout
- Order management
- Marketing
- Modules
- Backups and exporting data
- Email and web mail
- Administrator accounts
- High quality photos
- Two-factor authentication
- Labels
- META tags - Website verification
- Live chat
- Slideshow
- Visitor analysis - Google Analytics
- Filters
- Point Of Sale (POS)
- Form fields
- Digital or virtual products
- Symcalia reservation system
- Guestbook
- Contacting the helpdesk