Backups and exporting data

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Backup moduleEasyWebshop has an internal backup system. This way, all data from all shops is automatically backed up. Additionally, you can also create a backup and save it on your hard disk. This way, you always have your data stored locally.

This module can be found at Settings > Modules > Backup / Export.

If Backup / Export is not displayed in the menu, first adjust the user level to Advanced, at Settings > User experience level.

Using this feature is very easy:

  • Choose the section (products, customers, orders, settings, ...)
  • Choose the date range
  • Choose the file format (CSV, HTML5, OSD, XML)
  • Click Download

A backup gives you an extra safety net that you will never lose your data. You can also use the data to import products in a new shop.

Product photos and files that you upload to EasyWebshop are not in this backup. This is because the data transfer would be too large for shops with thousands of products. It is recommended to keep this information at your local storage after you have uploaded them to EasyWebshop.


The maximum number of items per export is 1,000 items. Exporting more items via a web interface is not optimal and can cause the web browser to crash if there is insufficient RAM. For large files where the export file contains more than 1,000 items, you can narrow the date range so that the export can be downloaded in multiple files. You can then merge the files afterwards.

One export can be made per minute.

If a lot of data has to be exported daily, it is better to automate this using the EasyWebshop API. For real-time data of orders, the API Push function is best suited: this sends a HTTPS request after every order in the webshop and via the POS app.

The backup is incomplete

Check that the date range is set correctly: data that falls outside the date range will not be included in the backup file. If necessary, create multiple backups for data over several years.

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