Instant notifications on smartphone

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Instant NotificationsInstant notifications allow you to be notified of incoming orders, contact inquiries and live chat messages. They can be used in combination with the notification emails.

Instant messages are sent using a web browser (Firefox or Chrome)
Needless to install an app
All devices supported: pc, tablet and smartphone
Cross platform (works on all systems, Android, iOS, Linux, Windows, ...)
Receiving notifications on multiple devices is possible
You maintain full control: the notifications can be deactivated anytime

Instant notifications

Navigate to Settings > More options > Instant notifications.

If Instant notifications is not displayed in the menu, change the user experience level to Advanced, at Settings > More options > User experience level.

Activating instant notifications in the browser

  • Click the Activate button to activate instant notifications in your web browser
  • If your browser supports instant notifications, give permission to receive notifications

An error message will be displayed if your browser is not compatible or if notifications are blocked

We recommend using the latest version of Firefox.

Activating instant notifications on smartphone and tablet

  • Scan the QR code with the camera of your device, it will take you to a website
  • Click the Activate button
  • If your browser supports instant notifications, give permission to receive notifications

If it fails, try another browser and make sure push notifications are not blocked by your device.

Sending a test message

After devices are added and permissions are given, at the bottom of the page you will find a list with connected devices. You may need to reload the page to see the latest added devices.

  • Click the Test message link to send a test message

Deleting or disconnecting a device

  • Click the Delete link to stop receiving instant notifications on a device

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